Yesterday, FDNY Dispatchers, Firefighters, EMS and our NYPD partners worked quickly to rescue five children who became lost in a Staten Island sewer system. | New York City Fire Department (FDNY)

In an emergency when lives are at risk, FDNY dispatchers are the first response, collecting information and making sure help is getting where it needs to go, as quickly as possible. EMT Dale Bartolomeo with Emergency Medical Dispatch says dispatchers are the “silent heroes.” For National Public Safety Telecommunicators Week, we thank our dispatchers who answer thousands of calls each day. They are unseen, but they always provide a comforting presence, and often, lifesaving instructions. “You’re

FDNY Fire Marshals have determined that this morning’s fatal all-hands fire at 81-19 102nd Road in Queens, in which one civilian was killed, was accidental, caused by charging of batteries for an e-bike/scooter. Smoke alarm not present. Follow along as FDNY Captain Michael Kozo shares ways to be #FDNYSmart when using any devices powered by lithium-ion batteries. • Purchase and use devices that are listed by a qualified testing laboratory. • Follow the manufacturer's instructions for charging and

#FDNY rescues a man from the tracks at 18th Station today in NYC after he was pushed off the subway platform as a train was pulling in. #citizenapp #citizen #protecttheworld Video courtesy of X/nicksortor | Citizen