A couple initially expecting to pay less than £50 for a locksmith ended up victims of a "bait-and-switch scam" which ended up costing them more than £5,000, an investigation has found. The scam involves baiting a customer with an initial cheap quote before adding on hidden charges and carrying out unnecessary work that leads to spiralling costs. As part of the BBC's investigation, the company involved - 24/7 Locksmiths UK - was secretly filmed trying to charge up to 10 times the original quote f

This is the moment a BBC reporter challenges a locksmith as part of an investigation into suspected rogue traders. As part of the BBC's investigation, the company involved - 24/7 Locksmiths UK - was secretly filmed trying to charge almost 10 times the original quote for the job. The locksmith later told the BBC that the increase in the cost of the work carried out was due to a “miscommunication”. The BBC contacted 24/7 Locksmiths UK for comment, but they have not yet responded. Read more 🔗 http