THE UK’s biggest energy supplier has been forced to pay out £1.5million to customers after a series of billing errors.

The gas and electricity supplier will be paying the hefty sum after regulator Ofgem found more than 34,000 prepayment meter ...

An investigation by Ofgem found over 34,000 prepayment meter customer did not receive final bills within six weeks, as ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

Octopus agreed to pay a total of £1.483 million in compensation and redress. The average sum paid per affected customer was ...

The regulator found more than 34,000 pre-payment meter customers between 2014 and October 2023 did not receive final bills ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

The company failed to give prepayment customers their final bills within six weeks between 2014 and October 2023 ...

Octopus Energy is considering demerging its tech arm Kraken Technologies to create a separate business worth up to £10billion ...

Octopus Energy is planning to demerge its technology arm Kraken Technologies, creating a standalone entity that could be ...

The UK’s largest electricity supplier, Octopus Energy Group Ltd., is planning to separate its Kraken Technologies Ltd.

The UK's biggest household energy supplier is close to hiring bankers to oversee a £10bn separation and stake sale for Kraken ...