Octopus Energy has been told to pay £1.5m in refunds and compensation by the UK's energy regulator after it failed to provide customers with final bills within six weeks.

Octopus Energy founder Greg Jackson has accused his opponents of “gaslighting” ahead of an imminent decision by ministers on ...

The company failed to give prepayment customers their final bills within six weeks between 2014 and October 2023 ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

The energy firm has agreed to pay the sum in refunds and compensation after it was found to have failed to provide its ...

Octopus had agreed to pay a total of £1.483 million in compensation and redress, an average £43 per affected customer, in ...

The payout includes £231,000 of credit remaining on accounts when they were closed, energy regulator Ofgem has said.

Octopus had agreed to pay a total of £1.483 million in compensation and redress, an average £43 per affected customer.

Octopus Energy pays £1.5 million for prepayment meter billing errors - Ofgem found more than 34,000 prepayment meter ...

European stock markets began the week with a mixed and directionless tone, as investors navigated a complex landscape of new ...

It was a tale of two halves today, neither of them great, with the ASX registering a loss ahead of key macro decisions this ...

The UK’s largest electricity supplier, Octopus Energy Group Ltd., is planning to separate its Kraken Technologies Ltd.