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Salesforce CEO Marc Benioff says the cloud-based software company is saving about $100 million every year by using AI to enhance its customer service operations.

Johnson refuses to swear in Grijalva, brushes aside Democrats' legal threat Christopher Walken says Ben Stiller's mom 'scared' him: 'She had my number' Judge rules Tampa’s Walton Academy charter ...

SAP deflected support cases using AI search across 47 sources. Success came from piloting in Concur, measuring the right metrics, and ensuring data quality.

Dune: Awakening developer Funcom has announced that it will lay off a number of employees, despite the fact that the survival MMO has been the studio's most successful launch to date. As reported by ...

It started with a viral clip of Gordon Ramsay yelling years ago: "What are you?" "An idiot sandwich," his contestant replied, her head placed between two slices of bread that Ramsay held up to her ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Quant says its new system resolves 77% of issues in real time, aiming to replace chatbot dead ends with true resolution. Quant launches agentic AI for service. New “digital colleagues” are built to ...