The days of IT being viewed solely as a help desk function are over. According to Zendesk's latest IT Report, Transforming IT ...

CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow®, today announced the latest adoption of ...

What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in ...

A former tech giant's headquarters in San Francisco's Mid-Market area has found an innovative new purpose, hosting a swarm of fresh-faced startups this summer. S.F. conventions see a comeback, but ...

Zendesk Sell delivers a well-rounded CRM experience with a focus on usability and integration with Zendesk's renowned support tools. While it may not offer the depth of features found in some ...

So, if you’re ready to deliver big results with minimal spend, start with your Zendesk Support setup. Then, carefully layer ...

Customer adoption of its Kokai system is gaining steam. AI search poses real risks for the digital advertising specialist. However, CTV and retail media offer some insulation. Now, artificial ...

This desk is all-round quality, from its luxury wooden top to its hidden and smooth-sliding giant drawer and smart cable management. It's not perfect for PC gaming, though, given its drawer won't fit ...

If your desk easily turns into a disaster zone, you need a bit of help keeping it organized. After all, a cluttered workspace can be a major source of stress and a huge drain on productivity. But you ...

Shares of The Trade Desk (TTD 0.83%) fell by a sharp 37.1% in August, according to data from S&P Global Market Intelligence. As of this writing on Sept. 3, The Trade Desk is down 55% this year and in ...

Advertisers will soon be able to buy ads on Netflix via Amazon's ad buying platform, Amazon DSP. The partnership, announced Wednesday, is another blow to Amazon rival The Trade Desk. Competition ...