Small businesses must work to develop their products and services as a key elements of their growth and success. Equally important, your sales staff is the vehicle that moves products and services ...

Procedure manuals are useful tools for a variety of employment settings. Whether employees need to know how to operate the copy machine or how to complete required health and safety training, a ...

Many (most?) in-house business applications are released without any user documentation, such as a manual, a user guide or help system. But that shouldn't necessarily be thought of as a failure. In ...

Today marks the 50th anniversary of William Strunk and E.B. White's Elements of Style, the grammar manual used by millions of students, including commentator Marc Acito. Me and a friend was talking ...

Although Award-winning educator Lynne Dozier retired from her teaching job, she’s educating more students than ever with her new book, “The Writer’s Voice: 18 Lessons to Improve Writing.” The manual ...

Although Chicago style can appear intimidating, it’s nothing more than a comprehensive guide for writing within the humanities and liberal arts. Footnotes are convenient. Say you’re reading a history ...