In a lawsuit filed in a federal court in Maryland on Monday, Democracy Forward said SSA did not respond to multiple records ...

Discord's user data was compromised in a third-party service hack, affecting a small number of users. The breach involved ...

Vodafone experienced a major outage for both its broadband and mobile data yesterday –here's what we know about what happened ...

The deadline to file taxes for those with federal extensions hits this week. Here's how the government shutdown affects it.

SAP deflected support cases using AI search across 47 sources. Success came from piloting in Concur, measuring the right metrics, and ensuring data quality.

AI can support sales teams by streamlining lead qualification, personalizing outreach at scale, forecasting demand with ...

Discord confirmed a data breach affecting about 70,000 users, with government ID photos exposed through a third-party vendor.

A leading European customer service outsourcing provider has announced the launch of its advisory board today (2).

IRS furloughs half its workforce, disrupting crypto tax services and delaying key guidance amid the government shutdown.

Discord warns of a data breach to one of its third-party customer support teams that may involve Discord users' personal data ...