Amid declining sales, former Starbucks CEO Howard Schultz is urging employees to support the company’s new leadership and ...

Starbucks CEO Brian Niccol has launched the Green Apron Service initiative, aiming to serve customers their order in four ...

Smartsheet names new chief customer officer while Gradial and Zeno Power add to their senior leadership in the latest tech ...

This program is designed to minimize product failure by refining offerings and launching menu innovations based on customer ...

In the midst of a headline-grabbing turnaround effort, the coffee boss insisted that things are moving faster than expected.

Starbucks faces declining U.S. sales, follows through with turnaround plan, including new roles, store upgrades, and menu innovations to boost customer visits.

Starbucks reported better-than-expected revenue rise for the third quarter, as demand in China improved while investments in labor and store operations, and changes to the menu helped it offset ...

That would be South Korea, where Starbucks last week announced a big change: customers are no longer be allowed to bring and ...

There's a Starbucks less than a quarter of a mile from my house. I think I've set foot in it fewer than a dozen times.

CEO Brian Niccol said price changes are his last resort for improving Starbucks' slumping sales — but they're "absolutely" on the horizon.

Starbucks recently made a major pricing change to how it charges for its popular syrups and sweeteners. Here’s how that impacts customers’ favorite drinks.

Starbucks leadership emphasized that the company is ahead of schedule in scaling operational improvements, most notably through the Green Apron Service model, which will roll out to all U.S ...