ZIWO Voice Agent automates customer service calls with a new AI-powered assistant. The solution supports natural ...

Spam calls have become such a problem in South Africa that people are stopping answering calls, using platforms like WhatsApp ...

Voiso, the AI-powered contact center platform trusted by high-velocity sales and support teams worldwide, is seeing growing ...

A new app called Neon Mobile, which records phone calls and pays users for the audio, has climbed to the No. 2 spot in ...

Sarima Chindamat, director of the Taipei office, said the TAT has revised down the target for this market to 1 million due to ...

Calling all women who served in the United States military! Do you know your veteran status? Do you have a Veteran ID card?

Customers would prefer other options to calling their utility to report outages, writes contributor John McClean.

A new call recording app is gaining traction for offering to pay users for voice data from calls, which is sold to AI ...

To exhibit its latest innovations in voice technology, CRM & helpdesk integrations, BYOC solutions, and AI-powered Call ...

Decagon, the leading AI agents platform for customer experience, today announced Decagon University, a flagship AI education program designed to give every team - from customer experience to product ...