Connectivity failures, OS updates, and frustrated patients shouldn’t be your problem. Silent devices, outsourced call centers ...

The Savannah River Site Museum, 224 Laurens St. S.W., is open 10 a.m. to 4 p.m. Wednesday through Saturday. The museum ...

After nearly a month of detention in Texas, Rosa Torres and her three kids self-deported to Mexico, where her brother and ...

Running a call center is about more than just answering phones. Every call, every second of talk time, and every interaction ...

The Mayor’s Action Center at the City-County Building has a dozen employees who operate as the front line for complaints and ...

To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our rankings and categorized them by best for sentiment analysis, best for free ...

The Talkdesk app, powered by Talkdesk Customer Experience Automation/CXA and offering industry-leading AI and omnichannel ...

Are suicide hotlines effective in preventing suicide? It is complicated. Hotlines address some causes of suicide, but not ...

Lincoln Center Theater Announces Digital Lottery for RAGTIME Lauren B. Stevens, Tony Award-Winning Broadway Producer, Dies at 71 Video: Jennifer Holliday Reflects on DREAMGIRLS in New Interview How ...

Perkiomen's Palin Coleman, Liberty's Ava Kopetskie, and Chloe Rumelhart among the proven standouts who had big SCBL Week 1 performances ...

Huntsman Mental Health Institute is here to keep all our family members, friends, and neighbors safe. We provide specialty programs to prevent mental health crises and support people through them if ...