Imagine a sales team that never sleeps. Palona is launching AI chatbots designed to act as personable, 24/7 sales agents for ...

While chatbots have found their place in the customer service ecosystem, they haven’t achieved the dominance and ubiquity ...

The future of customer service is here! Businesses looking to provide exceptional customer experiences can rely on innovative ...

Forget fancy chatbots—2025 will be about AI that gets embedded deep into a company's DNA. This new wave of process ...

HR leaders are vital partners in AI adoption because they can help employees learn and embrace this technology.

A new study shows that large language models make trade-offs to avoid pain, with possible implications for future AI welfare.

The table below shows an overview of what jobs will AI replace in the future, including the likelihood of AI replacing each ...

The retail landscape is undergoing a remarkable transformation fueled by advancements in artificial intelligence (AI). From ...

Anthropic developed a defense against universal AI jailbreaks for Claude called Constitutional Classifiers - here's how it ...

OpenAI is taking steps to transform its AI-powered chatbots into autonomous software engineers, aiming to redefine the future of artificial general intelligence, according to The Information.