Technology is supposed to make life easier, but anyone who’s ever worked in IT, built a PC, or had to explain for the ...

I just got this little gem in my e-mail tonight, on my Planet Soldier of Fortune address View image: /infopop/emoticons/icon_smile.gif<P><BLOCKQUOTE><font size="-1 ...

A casual search on YouTube reveals a wealth of funny—and sometimes cruel—stereotypes of tech support professionals. We recently made a promotional video that poked gentle fun at the various ages of ...

The funniest end-user name I ever came across while working tech support was Kathleen Hunts. She stuck with the first initial-surname naming scheme, and came up with "khunts". <BR><BR>I figured if she ...