The Pennsylvania Turnpike announced its newest tool, intended to make customer service easier to connect with the turnpike.

Here are the core strategies I’ve used as a founder and CEO to build and maintain an award-winning service at scale — an ...

To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our ...

"Miles" offers fast, accurate answers to the most frequently asked customer service questions from visitors to the website, ...

Artificial intelligence could speed up job change, with customer service agents first to be affected, OpenAI CEO says.

Elevate your business identity with small business branding strategies. Uncover secrets to enhance and transform your brand ...

According to the Institute of Customer Service (UKCSI), satisfaction with customer service is at its lowest in nearly a decade. Sectors like utilities, transport, insurance, and service have all seen ...

Companies are already seeing measurable benefits and ROI from GenAI in the form of faster decisions, smarter workflows and ...

Business recovery centers have opened in Washington and Waukesha counties to assist those affected by last month's historic ...

Blending tradition with craftsmanship, Haftina delivers timeless vestments and altar linens for churches around the world ...

Age is just a number with these senior-friendly companies that value experience, offer flexibility, and provide opportunities ...