Officials with Pittsburgh Regional Transit are reporting disruptions to their customer service phone lines. Riders trying to ...

When we shop online, a chatbot answers our questions. A virtual assistant helps us track a package. And an AI system guides ...

T-Mobile is offering a free line to some users. Here's how you can check your eligibility, plus some more tips and tricks ...

At least three customer service representatives allege that Ameren deprived them of pay for overtime and “off-the-clock” work ...

Sales representatives, web developers, and customer service representatives are among the easy office jobs that pay over ...

Fix-It Right Plumbing, a plumbing service provider operating across Melbourne, Canberra, and Geelong, has unveiled a refreshed and modernised company logo as part of its continuing journey of growth ...

The Mayor’s Action Center at the City-County Building has a dozen employees who operate as the front line for complaints and ...

Three workers have filed a lawsuit against St. Louis-based utility company Ameren, claiming the company knowingly failed to ...

Brevard County-based Health First Health Plans has earned the prestigious J.D. Power 2025 Customer Service Certification.

The Core Transit unionization process is heading to a vote after disagreements between management and union advocates forced ...

Fintech Smarsh announced today it has deployed Salesforce’s Agentforce platform to power AI agents for customer support. Smarsh is no stranger to agentic AI. The company specializes in providing ...

After a story about a man who nearly lost his foot aired, viewers emailed 5 On Your Side with complaints about potentially hazardous utility boxes near their homes. Getting the boxes repaired proved ...