Deliver consistent omnichannel CX by unifying customer profiles, orchestration and knowledge, and using call center QA to ...

Artificial intelligence is being utilized in training for 988 Oregon phone operators, the suicide and crisis intervention ...

When Christopher Reeve was paralyzed after being thrown from a horse in 1995, wife Dana Reeve renewed the Superman star's ...

A shocking incident in Union, South Carolina, has brought fast-food safety into sharp focus. A Burger King assistant manager ...

We wonder who is behind our suffering; we have not yet seen UEDCL anywhere, and we don’t yet know how they are working, but ...

Tanger Outlets Palm Beach in West Palm Beach stands as a monument to the art of the deal – a sprawling shopping haven where designer labels meet discount prices in a beautiful Florida setting.

Veterans like Julio Torres are often promised that military service will be a fast-track to U.S. citizenship for themselves ...

Did you know you can customize Google to filter out garbage? Take these steps for better search results, including adding Lifehacker as a preferred source for tech news. Amazon is one of the biggest ...

Palmer’s council will take up ordinances Oct.14 restricting unauthorized camping and sleeping in public spaces in the city.

September is suicide prevention month and down in Ulster County mental health resources are available to first responders, and their families, starting on Thursday. The training aims to help ...

In an application to Pembrokeshire County Council, Wm Morrison Supermarkets Ltd, through agent Peacock and Smith, sought retrospective permission for a WeBuyAnyCar.com car sales pod within the ...

Milton forced millions to evacuate and left widespread destruction. At least 16 people have died from Hurricane Milton, which roared onshore on Florida's west coast as a Category 3 hurricane, bringing ...