What happens when AI evolves from a tool into a trusted co-worker? According to Microsoft’s 2025 Work Trend Index, that’s ...
Once an association – even a small one – is established, researchers then must consider the extent to which causation can be claimed. One way to do this is through what’s called dose-response. This ...
ROI by using call center QA and psychometrics to tie training-driven behavior change to measurable business outcomes, like ...
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