It’s time to reimagine loyalty as a virtuous loop that transforms customer relationships into a sustainable growth engine.

Customer insight goes beyond the raw data you hold on your customers. It’s about the interpretation and conclusions you reach ...

The gardening specialist is working with NTT Data Business Solutions to take the strain out of manual data entry.

The Bellevue-based company announced Monday that Srini Gopalan, its COO of seven months, will replace Chief Executive Officer ...

Bunnings is leading the pack when it comes to eliciting customer loyalty from its loyalty program, according to new research ...

NetReputation has a well-earned reputation for being one of the best reputation management companies around. As such, we've ...

How can South African marketers build lasting perceptions of value for their brands, especially in these tough economic times where consumers are increasingly under pressure. There is a natural ...

HSS Hire Group faces a temporary suspension of its shares from the stock market after it said there was “no certainty” it ...

IT service providers must design around the customer’s voice, align every interaction to their success and leverage feedback ...

BGF, the UK and Ireland’s most active growth capital investor, has appointed Tracy Bownes as head of value creation.  She ...

Communities succeed when they are intuitive and appealing. Today's users expect modern features: chats, group rooms, events, ...

Flytxt mentioned as a Niche Player for Second Consecutive Year in the 2025 Gartner® Magic Quadrant™ for AI in CSP Customer ...