Generative AI’s pitfalls were clear during a recent incident whereby an AI co-pilot designed to intercept bugs in ING’s code ...

The Better Business Bureau's National Advertising Division has challenged Microsoft's Copilot branding, citing consumer ...

Does Copilot make you more productive? Maybe, but an industry watchdog isn't happy with the way Microsoft is marketing ...

The Better Business Bureau has examined the claims that Microsoft makes for its Microsoft 365 Copilot offering.

An advertising watchdog has recommended that Microsoft discontinue or modify some of its Copilot claims.

An advertising watchdog challenges Microsoft's Copilot productivity claims, citing a lack of objective proof. The demanded ...

OpenAI executives are contemplating accusations of anticompetitive behavior against Microsoft, its major backer, as ...

More than a decade after it acquired WhatsApp, Meta will begin showing ads within the app.

Trump Mobile— a Trump-branded mobile phone service and smartphone.

New CEO. Fresh brand identity. While NiCE redefines itself around Agentic AI, what bets are the contact center industry ...

Mpower Agents don't just function differently; they're created differently, with automation at the core. Unlike traditional build-heavy approaches, CXone Mpower identifies high-impact automation ...