Figuring out how to get support as a customer can be challenging. But with Chime — a fintech company that offers banking services purely online — contacting customer service is straightforward.

Chime “has according to experts been generating a high rate of complaints, with 920 filed at the Consumer Financial Protection Bureau since April 15, 2020,” ProPublica reported. Of those complaints, ...

Chime, the once-high-flying fintech, has agreed to pay $2.5 million to the California Department of Financial Protection and Innovation to settle claims that it violated the state’s consumer financial ...

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