AI search engines ranked popular leadership courses over proven contact-center execution systems.

At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message ...

Maximize customer loyalty by learning how strong contact center leadership defines the CX vision, empowers agents, and ...

Rockland Trust is expanding its office space at 120 Liberty St. in Brockton. The bank, which has leased two floors in the ...

MAULDIN, S.C. (FOX Carolina) - Samsung Electronics America said it is expanding with a new call center facility in Mauldin.

How does change management and a strategic pause lead to better outcomes for contact centers? Learn about readiness, results ...

The Berkeley County Library System (BCLS) is partnering with the South Carolina Aeronautical Training Center (SCATC) at Trident Technical College to host a pair of fall workshops that introduce local ...

During the COVID-19 pandemic, AI-assisted sequencing pipelines were instrumental in tracking SARS-CoV-2 variants, ...

Bass can be any species called bass such as largemouth bass, striped bass or white bass. Submit a photo and information about ...

At an Indian startup office, developers are fine-tuning artificial-intelligence chatbots that talk and message like humans.

Nearly one year after the election, Michigan just released its 2024 post-election audit report confirming that the election ...

The director of Cumberland County Animal Services resigned, and a former animal control officer and others have expressed ...