Collision shop owners said they are seeing problems with parts delivery and availability, and insurer reimbursements.

The annual conference also included a look at how VIN-specific, as-built vehicle data can and will play in the industry.

Penny Gusner is a senior insurance writer and analyst at Forbes Advisor. For more than 20 years, she has been helping consumers learn how insurance laws, data, trends, and coverages affect them. Penny ...

The repair plan keeps repairs moving through the shop, ensures all technicians are working, and eliminates bottlenecks.

A journalist's experience with a check engine light and an outrageous $250 diagnostic fee reveals how a simple, affordable tool can save you from questionable auto shop practices and hundreds of ...