While the increased use of AI continues to aid in revenue growth, how beneficial could it become in everyday business ...

Like personal assistants, grocery delivery was once a luxury, said former Instacart CEO Fidji Simo as she soon begins her ...

How Much Time Are Employees Actually Saving With AI?

The way you balance AI-driven tools with human connection directly impacts employee satisfaction, productivity, health and ...

As more research questions the extent of AI’s workplace benefits, the credibility of a widely cited pro-AI paper is called into question. Considering the enthusiasm of tech giants like Microsoft ...

Artificial intelligence (AI) is rapidly catalyzing a paradigm shift within the African banking sector, moving beyond a futuristic concept to a present-day reality. This technological wave is fostering ...

With 80% of insurance companies using or planning to use AI in the next year, carriers and brokers must harness the technology's potential while ensuring appropriate governance.

My first experience witnessing AI's transformative impact on a support team was during my tenure at PubNub, where we integrated AI chatbots into our customer service operations. Initially met with ...

As the research and development into AI grows, so does its ability to support more industries, including the benefits space. This month, software company Avante launched their AI-powered benefits ...

Artificial intelligence (AI) has revolutionized numerous industries, enhancing efficiency and improving decision-making. From healthcare to finance, AI is transforming how professionals work—and human ...

The list of things people feel AI does worse than humans is wide-ranging and instructive. Some lean more on interpersonal skills, like providing customer service. Some involve creativity, like ...