Be concise by getting straight to the point. Cut out extra words to save everyone’s time. Be correct by checking your facts ...

From the time he was born, Bruce McCoy saw his father run a grocery business, which included a "rolling store" on a bob truck ...

For many executives, customer experience (CX) is often equated with customer service, the operational support involved with ...

A customer service expert has been appointed as the director of operations of Guernsey's Revenue Service with responsibility ...

The Ohio Supreme Court will review Columbia Gas' increased fixed charges next month amid public interest concerns.

The settlement is one of the largest in the history of the Federal Trade Commission, which sued Amazon two years ago.

A DDoS mitigation service provider in Europe was targeted in a massive distributed denial-of-service attack that reached 1.5 billion packets per second. The attack originated from thousands of IoTs ...

Aberdeen Adviser, provider of the UK’s second largest adviser platform by assets, has launched its first Customer Service ...

Michigan Ave., Window Medics started as a business that was only supposed to be a side gig for Hinrichs during his days off ...

Missourians owe Ameren $229.62 on average per customer, totaling over $45 million, state records show. It's the highest owed ...

The Federal Trade Commission’s long-awaited trial against Amazon begins this week, with the e-commerce giant’s cancellation ...