The Ohio Supreme Court will review Columbia Gas' increased fixed charges next month amid public interest concerns.

Core principles of professionalism (integrity, objectivity, independence) for CAs and bankers, enforced by ICAI, Companies Act, and RBI rules, using case law and numerical ...

When a dish becomes so legendary that people whisper about it in reverential tones across Pennsylvania, you know you’ve discovered something truly extraordinary at Apollo Grill in Bethlehem. The ...

Dr. Francis Goh has been an innovator and technical expert a strategist, board member, leadership mentor and sought after ...

Every business is in the hospitality business—because customers don't just remember what you did, they remember how you made them feel.

In today's Miss Manners column, advice columnist Judith Martin responds to problematic out-of-office messages.

Forrester research reinforces this: Its 2025 Customer Experience Index found that North American consumers’ perception of customer experience quality has declined for a fourth consecutive year, ...

Rising consumer prices, higher digital engagement and increase demand for sustainable products are causes shifts in consumer ...

Workplace conflict spares no one. Meta CTO Andrew Bosworth shared a four-step plan for resolving them.

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