The CMDB is a grand enabler for consistent management processes on the one hand, and efficient sharing of information across multiple and multi-vendor management applications on the other.

Having written in more than one column that a CMDB is not a tree but a landscape and that a CMDB is not a “thing” – I feel compelled to revisit this discussion. No, I don’t intend to ...

Any way you look at it, a CMDB project is a major undertaking, but when it’s created in a top-down manner with a just-enough orientation in mind, design and implementation can be made much ...

The CMDB holds only configuration items and their relationships. However, not all available configuration-item attributes must be stored in the CMDB.

The new CMDB module in ServiceDesk Plus – MSP streamlines management of IT infrastructure, providing the in-depth asset visibility needed to proactively manage and optimize their business ...