In a year of sweeping workforce overhauls, federal employees are reporting high levels of disruption, and low levels of engagement, new data from Gallup shows.

Danone embedded workforce planning into business reviews and operating plans to make it a continuous, strategic capability.

Hospital and health system CEOs have described middle managers as integral to their organizations’ success. As this tier of leadership takes on growing responsibility, health system CEOs are focusing ...

The company confirmed that organizational changes are being implemented “to better reflect how our guests interact with us ...

By turning every interaction into actionable intelligence, RingCentral helps organizations deliver smarter service, stronger performance, and the kind of customer experiences that drive lasting growth ...

Hospital CEOs should be implementing strategies that strengthen organizational culture and allow staff to feel valued. For hospital and health system leaders, boosting retention and lowering turnover ...

Find the best predictive analytics tools to boost customer experience with clear top picks, pricing guidance, and an easy how ...

Boulder, CO (BUSINESS WIRE) - Aspect unveiled their latest product innovations within Aspect Cloud Workforce, which showcases the next evolution of its workforce engagement management (WEM) software, ...

A national “good jobs” initiative led locally by the Tech Council of Delaware aims to connect people with programs and improve economic mobility in the Mid-Atlantic region.

The Key Benefits of Workforce Management Software in 2025 In 2025, HR departments face a rapidly changing landscape — hybrid ...

The AHA and Press Ganey are working to understand the challenges hospitals and health systems face when engaging their workforce and create resources leaders can use to overcome them. A new workbook ...

Effective construction safety means looking beyond the job site—prioritizing worker engagement, mental health, skills development, and technology to strengthen the workforce. Construction ...