The email she received from a UPS customer service representative read in part: "Unfortunately, UPS is no longer able to deliver to that area of Little Mexico due to these road conditions" ...

Transport and logistics giant UPS Inc. is turning to artificial intelligence to better communicate with its customers, beginning with a "chatbot"—or chat robot—platform it launched on Monday.

UPS My Choice membership provides the ability to re-route eligible packages to a workplace, a neighbor’s home or a nearby UPS Access Point location. More than 35 million people use the service in 15 ...

Calls to UPS customer service revealed all kinds of reasons it wasn't delivered. "Burned up in a California wildfire, fell off a truck, fell off a train, so many different stories," Hulsey said.

Help Squad called 1-800-PICK-UPS to speak with customer service, however when we explained who we were, we were directed to UPS Public Relations Manager Dan McMackin.

We will continue our high standard of customer service through a wide range of resources that are available to our customers, including UPS Drop Boxes, 10,000 full-service retail shipping ...

Calls to UPS customer service revealed all kinds of reasons it wasn't delivered. "Burned up in a California wildfire, fell off a truck, fell off a train, so many different stories," Hulsey said.

Calls to UPS customer service revealed all kinds of reasons it wasn't delivered. "Burned up in a California wildfire, fell off a truck, fell off a train, so many different stories," Hulsey said.

Calls to UPS customer service revealed all kinds of reasons it wasn't delivered. "Burned up in a California wildfire, fell off a truck, fell off a train. So many different stories," said Hulsey.