Legislators could be asked for help in pushing communications provider Suddenlink to reestablish a customer service center in West Virginia. Charlotte Lane Charlotte Lane, the chairwoman of the Public ...

A week after Suddenlink’s all-digital transition on Nov. 14 in Humboldt County, customers are still experiencing cable disruptions. Customers experiencing problems with the transition were in a line ...

CHARLESTON, W.Va. — State Public Service Commission Chairman Charlotte Lane says the quality of service for cable operator Suddenlink Communications deteriorated when it was purchased by ...

As a local small business owner of 41 years, I wish to express my sincerest “gratitude” to Suddenlink for another demonstration of their continued show of customer service, community support and ...

CHARLESTON, W.Va. (WSAZ) – The Public Service Commission of West Virginia is requesting that Suddenlink submit a plan to correct insufficiencies in customer service. The correction plan is to be filed ...

LITTLE ROCK (KATV) — A cable and internet service provider in Arkansas seems to be failing its customers. Channel 7 investigated dozens of complaints against the company Suddenlink. Suddenlink, which ...

COLLEGE STAITON, Texas (KBTX) - Suddenlink is getting a new name and more after Altice USA announced changes to the internet provider. The switch will affect Suddenlink customers who use their TV, ...

Jonathan Williams enjoys his favorite television shows. So when several of the channels with his Suddenlink Communications cable started getting a bad signal, it was a little upsetting. But Williams ...

CHARLESTON, W.Va. (WSAZ) - On Feb. 9, the West Virginia Public Service Commission announced its largest fine to date, when they levied a $2.242 million penalty against cable provider Suddenlink. “We ...

Photo Courtesy/WV Legislative Photography Suddenlink official Jim Campbell told lawmakers Tuesday that his company is working to address customer complaints. CHARLESTON — With West Virginia expected ...

LAKE CHARLES, La. (KPLC) - After Hurricane Laura struck Southwest Louisiana at the end of August, Suddenlink’s CEO visited Lake Charles in September and said he expected service to be fully restored ...