Now Assist, the company’s sub-brand for generative AI features, will soon show up in field service management and help enterprises build their own chatbots. ServiceNow is rolling out another wave of ...

Less than a week after agreeing to acquire the natural language processing artificial intelligence startup Parlo, ServiceNow Inc. is adding conversational chatbot technology to its Now Platform.

When it comes to making requests inside a company for new equipment or to learn about HR policies, it can be a frustrating experience for both sides of the equation. HR and IT are probably tired of ...

ServiceNow said it has acquired Qlue, which creates virtual messaging agents, and invested in BuildOnMe, a startup focused on artificial intelligence-based applications. The effort comes after ...

ServiceNow will acquire Parlo for an undisclosed sum, according to a company announcement. Parlo provides businesses with machine learning chatbots that promise to reduce operating costs. NOW appears ...

We’re excited to announce that ChatBot is coming to ServiceNow to streamline your tech support experience! Starting February 11, you’ll have access to a virtual agent by clicking the speech bubble in ...

One of the great things about enterprise chat applications, beyond giving employees a common channel to communicate, is the ability to integrate with other enterprise applications. Today, Workplace, ...

ServiceNow is nearing a $3B deal to acquire AI firm Moveworks, expanding its enterprise automation capabilities. Moveworks, backed by top VCs, powers AI assistants for firms like Broadcom and could ...