I recently had a chance to sit down with Matt Schvimmer of ServiceNow to talk about the news of their HR Service Automation application. The conversation was about how their Service Automation ...

While Oracle’s takeover of TOA Technologies has sparked M&A activity in the field services space, ServiceNow is planning expansion into new areas in order to grow its service management footprint.

From its early roots in IT service management, ServiceNow is spreading out to streamline the way people request help and action across the enterprise ServiceNow has quietly risen to become one of the ...

If ServiceNow CEO John Donahoe weren't already fully committed to running one of the fastest-growing and most-innovative software companies on the planet, he could make a great living teaching ...