Root-cause analysis is core to problem-solving across many fields. From hospitals searching for patient safety issues to ...

When there’s a major systems outage or performance issue, IT teams come to the rescue to restore services as quickly as possible. Some IT organizations follow IT service management (ITSM) incident ...

A fishbone diagram allows you to see the cause and effect of processes. It is frequently called an Ishikawa Diagram. It is ...

Natalie Gross is a freelance journalist and podcast producer based in the Washington, D.C., area. She has a master’s degree in journalism from Georgetown University. The morning of Aug. 16, 2019 began ...

Two expectations informed end-users have of electric motor service centers are reliable best practice repairs and root cause failure analysis (RCFA) to prevent recurring failures. Service centers ...

A new PCAOB spotlight report provides staff observations regarding the potential positive impact of performing a root cause analysis on the quality of audits performed by PCAOB-registered public ...

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This course is designed to improve the problem-solving skills of all employee levels in any industry – from health care and finance to human services and manufacturing – by providing an understanding ...

Three weeks after a massive IT outage brought the world to its knees, CrowdStrike has just unveiled a detailed Root Cause Analysis report. The July 19 systems crash left an indelible mark, causing ...

The Public Company Accounting Oversight Board wants accounting firms to get to the root of their problems. In a new report, "Root Cause Analysis – An Effective Practice To Drive Audit Quality," board ...