BETHESDA, Md., Dec. 5, 2024 /PRNewswire/ -- If you had the opportunity to transform your organization using customer service training based on the foundations of iconic Ritz-Carlton Brand, how quickly ...

In an age of social distancing, customer service may be the biggest challenge for companies seeking to create warm, fuzzy, ...

These short and wildly effective customer service improvement steps will set you well on your way toward becoming “the Ritz-Carlton of Industry X” or “the Zappos of Industry Y.” Opinions expressed by ...

Erlanger Health System, based in Chattanooga, Tenn., has struck a contract with luxury hotel chain Ritz-Carlton to reinforce customer service excellence at its public hospital, according to a Times ...

Keynote Speaker making a dynamic presentation to a large conference audience. Transform Meetings from Routine to Remarkable with Impactful Learning Engagements Contracted Between September 10, 2025 ...