Q: You have a provocative hypothesis that agentic AI could be retail’s unexpected savior.  Can you tell us more? Karlyn Mattson: The real promise of agentic AI isn’t just automation. It’s the chance ...

The problem isn’t investing in technology — it’s confusing a technology business case with a retail supply chain strategy.

Forbes contributors publish independent expert analyses and insights. Andrea Wasserman is serial retail executive and executive coach. In a retail landscape already beset by razor-thin margins and ...

In 2026, retail media will no longer be a siloed ad channel — it will become the operating system of retail, where media, ...

As a C-suite advisor working closely with retail and consumer packaged goods (CPG) brands, I am seeing a consistent pattern across the industry. Leaders recognize that AI has the power to transform ...

Inspection serves as the foundation of successful reverse logistics. Retailers that standardize inspection processes preserve product integrity while minimizing financial losses. A detailed workflow ...

Wall Street investors are increasingly leveraging alternative data sources to predict retail performance, gaining an edge during what could be a challenging holiday shopping season. Goldman Sachs (GS) ...

Courting agencies is a key element of Criteo’s retail media ambitions. Which is one reason Criteo hired ad agency vet Brian Gleason as CRO in February. Getting cozy with agencies wasn’t always a ...