According to Doug Mueller, global chief technology officer of BMC's service management group, Remedy - the company's IT service management (ITSM) software - "is a people/process application" and ...
BMC Software Inc. ( BMC) bagged twin information technology service management (ITSM) deals earlier this week. The first was a deal with Germany-based TUI InfoTec GmbH, and the second with CITIC ...
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