Here’s an idea: Call your own company’s phone line to see how it’s answered. Have a live online chat with your competition and your own company during the workday. Send an email requesting more ...
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Get to Know Your Customers by Asking the Right Questions
The post Get to Know Your Customers by Asking the Right Questions appeared first on Self Employed.
Self Employed on MSN
Why Getting to Know Your Customers Requires Asking the Right Questions
While Get to Know Your Customers Day provides a quarterly reminder, the most successful businesses make customer ...
Quick customer service training quiz question: When is it OK to yell at a customer? How about never—does never sound about right to you? What if the customer is a baby? A toddler? No, I don't think ...
To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our ...
Companies use customer representatives to answer customers' questions, handle technical problems and collect payments.The representatives usually take questions or discuss issues by phone or in person ...
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