An automatic telephone dialing system that dials from a list of numbers and turns the call over to an agent when a human responds. It increases productivity in a call center, because the agents can ...
Voiso, the AI-powered contact center platform trusted by high-velocity sales and support teams worldwide, is seeing growing ...
Modern businesses need automation to enhance productivity and streamline corporate processes. Call centers choose between two options: a progressive vs. predictive dialer. Which is better? Editorial ...
An automatic telephone dialing system that dials from a list of numbers. It presents the agent with the information about the prospect or customer to be called and requires a response either to make ...
MightyCall Launches Industry-Leading Manual Control for Predictive Dialer - Up to 10 Lines Per Agent
San Francisco, California--(Newsfile Corp. - May 26, 2025) - MightyCall, a leading provider of call center software solutions, today announced the newest upgrade to its predictive dialer: manual ...
June 22, 2021 - On April 1, 2021, the Supreme Court issued its decision in Facebook, Inc. v. Duguid, resolving a circuit split and establishing that in order for a dialing system to be considered an ...
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