One of the most popular courses offered by Alan Ram’s Proactive Training Solutions has been completely redesigned to train salespeople better for current market conditions. The firm said attendees of ...

The cell phone industry gets low marks for customer service from just about everybody, but there is a whiff of change in the air. Sprint Nextel Corp. today announced the new Ready Now program to ...

So I've inherited a client that has a pretty slick Cisco IP phone setup. They are using Unity for voicemail and Unified Communications Manager for phone stuffs. The problem is my background is all ...

Free to iPhone owners via Apple's App Store and Android users at the Google Play Store, a new program called Neon - Money Talks will pay you for certain phone conversations that you share with the ...