Software companies specializing in so-called customer relationship management are adding new features to their products to let people more easily customize applications to their preferences. On ...

In today's fast-paced business world, growth is often the ultimate goal. But as businesses expand, a common fear emerges: will scaling mean losing the personal connection with customers that made us ...

Customer relationship management (CRM) software is a business tool used to organize and automate data in a handy all-in-one hub for your team to use. That’s right, you can ditch the file cabinets and ...

Kelly is a former Editor, SMB at Forbes Advisor, specializing in starting and marketing new ventures. Before joining the team, she was a Content Producer at Fit Small Business where she served as an ...

Sales dashboards are analytic tools designed to allow your business to track, manage, and visualize valuable insights into how your team is performing during a given time period. There’s no point in ...

Courtney Reilly-Larke is the deputy editor of Forbes Advisor Canada. Previously, she was the associate editor of personal finance at MoneySense. She was also managing editor of Best Health Magazine ...

LGG Industrial, a distributor of fluid handling, material conveyance and sealing solutions, overhauled its sales operation.