If you happen to be a guest at Saratoga Casino Hotel and order room service overnight, you may meet someone new on the job: “Sara,” the room service robot. “Sara,” short for “Saratoga, was first ...

Hotel guests know how convenient it is to call for in-room dining or housekeeping. If everything goes as planned, the guest will be satisfied and enjoy a peaceful stay. This situation is not always ...

You gotta be kid-ding. An American traveling overseas and hungry for an affordable taste of home was shocked when the staff at her hotel in Japan gave her the third degree after ordering a cheese ...

One of the little luxuries that you can give yourself on vacation is ordering room service at your hotel. Having a prepared meal delivered right to your bedroom door isn't exactly something most ...

The most popular room service order around the world is not what you think. According to the first ever Room Service Report from Hotels.com, the most popular room service order around the world is ...