It makes sense that Netflix would be the first to draw up rules since it was also the first to use AI or VFX in a big series ...

After revealing use of AI footage in one of its originals, Netflix issues AI guidelines for its production partners, who are ...

The guidelines for the streamer’s vendors and partners come after Netflix co-CEO Ted Sarandos revealed during the company’s second quarter earnings call that it used generative AI in its production of ...

I told you last week that something bad can happen if you use the wrong phone number to call Netflix customer service. Here’s a real-life example. A few days after I wrote about the scam, which ...

News Netflix: Now This is Customer Service! By Edward N. Albro May 15, 2009 10:11 am PDT ...

In business terms, Sirius XM's revenues more than doubled thanks to the Pandora buyout in 2019, while Netflix posted a 600% sales increase. I know which stock I'd rather own and which company ...

Netflix, the mail-order film rental giant, has set up a customer service call-center. No longer will customers be relegated to the Internet to get their problems solved.