MICHIGAN (WNEM) - Spectrum is warning customers about a scam going around. The scammers are posing as the company and targeting customers by offering a 50 percent off services offer in exchange for a ...

We investigate consumer scams every day, but this one was really unsettling. Folks in our area are getting automated calls from someone who claims to be from Spectrum, offering half off your monthly ...

In the modern era of cybersafety, even calling a provider directly might not be enough to save you from scams. A woman posted a TikTok to raise awareness of a new scam. She says she unwittingly fell ...

Customer service is not what it used to be. One woman’s viral interaction with a customer service representative proves it. In a TikTok video that has amassed over 2.2 million views, mom Kayla_2 ...

Last week, I secured my lowest price for Spectrum internet in years. All it took was a call to Spectrum’s retention department, which is where you end up after telling the automated system you want to ...