Microsoft this week announced that its Copilot for Sales and Copilot for Service "role-specific" generative artificial intelligence (AI) products are now at the "general availability" ...

Microsoft Corp. is building on the launch of its Copilot for Dynamics 365 artificial intelligence tool with the launch of dedicated, generative AI-powered assistants for services and sales teams.

The centerpiece of Microsoft's business in 2023 has been the unfolding of its Copilot software in many forms, most recently with Microsoft 365 Copilot for the productivity suite and Dynamics 365 ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Microsoft‘s Copilot, the company’s AI assistant first unveiled almost a ...

Microsoft announced two AI agents for sales that double as a competitive response to Salesforce in an area where both companies are placing big bets. Sales Agent and Sales Chat, unveiled Wednesday ...

AI agents are revolutionizing the workplace by performing actions autonomously for workers and, in turn, streamlining operations. Microsoft has sprinkled agents throughout its offerings to help ...

Microsoft's MSFT Dynamics 365 suite is emerging as a significant growth driver that could propel the stock higher, with the ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...