The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Salesforce is better than Microsoft Dynamics, thanks to its abundance of features, robust team infrastructure functionality, and better customer support. In fact, Microsoft Dynamics is only better on ...

In terms of features, Microsoft Dynamics CRM may not be as robust as its larger competitors, but to judge it on that front may be missing the point altogether, according to a Springboard Research ...

"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

After a few months of beta testing, Microsoft is rolling out the 2011 version of its Dynamics CRM Online service. Josh Lowensohn joined CNET in 2006 and now covers Apple. Before that, Josh wrote about ...

Microsoft finally announced the general release of the the Spring 2016 Wave of Dynamics CRM. But technically speaking, Microsoft has been pushing elements of Dynamics CRM 2016 into general ...

Dynamics CRM 2013, the latest release of Microsoft's on-premises customer relationship management (CRM) product, reached general availability today. Partner-hosted versions of Dynamics CRM 2013 are ...

Microsoft Dynamics CRM is a well-known customer support option. We explain if it's the best-choice CRM for your business. We may receive a commission from our partners if you click on a link to review ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Microsoft Dynamics CRM Online offers an attractive ...