Community enables effective collaboration. A community gives you a mechanism to reach out when you need help or have a question. Microsoft Lync is a fine UC solution and Lync can certainly serve as a ...

Lync makes communication easier and could be a money saver, but it has the potential to be a worker distraction and eat up network bandwidth Lync, the next generation of Microsoft’s Office ...

Cloud-based Lync won’t be immediately available, but could eventually be a viable alternative to in-house software. Microsoft’s overhauled unified communications platform — Lync — will soon hit the ...

Microsoft has rolled out the first phase of integrating Lync and Skype. Merging the two together makes both services better, but an even better solution would be to eliminate one of them altogether.

Microsoft Lync deserves consideration as a platform for enterprise-grade contact centers. Microsoft Lync includes a response group service that queues incoming voice calls and routes them to groups of ...

Microsoft is at it again, preparing to roll out new versions of its suite of business servers. Last week, I detailed eight great new features in the forthcoming Exchange 2013. This week, I turn my ...

On Tuesday, Microsoft updated its Lync collaboration software for Windows 8.1, a relatively minor update that still makes one wonder why Lync and Microsoft’s Skype aren’t a single product. Upgrading ...

Lync, the next generation of Microsoft’s Office Communications Server software, was unveiled yesterday in New York City, complete with a surprise appearance from Bill Gates via Lync’s video conference ...