From pet supplies to office furniture, online retailers in just about every market have been offering live chat services on their websites with success. According to the National Retail Federation's ...

With so many options to enhance the user experience and create more value for visitors on your website, how do you evaluate and prioritize opportunities? Which enhancements will keep your brand ...

If you can’t spend the hours responding to customer questions, then you should check out ProProfs Live Chat. It’s a great system to manage customer communication without spending time directly ...

According to a new report from TechCrunch, Facebook is working with developers to build chatbots and Live Chat web plugins for business clients. The tools are said to be officially announced next week ...

Blizzard Customer Support has rolled out a new feature to better assist customers with issues. The new live Web Chat feature allows players to chat directly with a Customer Service Representative, ...

Bringing a business online with WordPress just got a lot easier and faster for small businesses everywhere. Today marks ...

Hit up longtime Packers reporter Tom Silverstein with your questions during the road game against the Dallas Cowboys from AT&T Stadium in Arlington, Texas.

The Florida Keys & Key West tourism council has launched a new “live chat” communications tool on its www.fla-keys.co.uk website, enabling visitors to obtain real-time assistance from a live travel ...