Chance Townsend is the General Assignments Editor at Mashable, covering tech, video games, dating apps, digital culture, and whatever else comes his way. He has a Master's in Journalism from the ...

Silicon Valley startup Sanas has a lofty goal: to make call center workers sound white and American, no matter the country they're from. And that's just the beginning of their grand plan. The voice ...

Explore how India's AI voice agents are reshaping global business with faster, cost-effective, and human-like customer ...

Sanas says its aim is to cut through some Americans' biases towards minorities. Critics argue their services may make things worse. By Andrew Paul Published Aug 25, 2022 10:00 AM EDT Get the Popular ...