IT operations are increasingly “blessed” with a wealth of metrics concerning the supply of IT services. Dashboards and key performance indicators offer many IT shops a unique view into the cost of ...

7:00 am - 8:00 a.m. Pacific Time in the United States Since the launch of ITIL V3 some 5 years ago, the Service Catalog has emerged as a high-value win for both the business and the IT organization.

IT departments look to service catalog technologies from vendors such as Digital Fuel, newScale, Oblicore and PMG to align IT functions with business demands in a down economy. IT departments faced ...

SAN MATEO, Calif.--(BUSINESS WIRE)--newScale ® Inc., the market leader in IT Service Catalog and Service Portfolio Management software solutions, today announced that its contributions of Service ...

Online sellers make the web shopping experience remarkably easy. Consumers browse through a selection of products; compare by quality, size, price, and other variables; choose what best suits their ...

Sixth in a series of articles expanding on “Ten Steps to Modifying User Behavior and Reducing IT Costs,” an October Computerworld.com column by Computer Associates International Inc.’s Stevie Sacks.

SAN MATEO, Calif.--(BUSINESS WIRE)--newScale ®, Inc., the market leader in IT Service Catalog and Service Portfolio Management software solutions, today announced that Ford Motor Company, a global ...