HP CEO Enrique Lores has sought to justify the company’s controversial Dynamic Security feature, which disables any printer with a third-party cartridge installed, by stating that non-HP cartridges ...

HP is receiving backlash after users reported that their non-brand ink cartridges stopped working following recent firmware updates. The company support center has justified its updates, saying it ...

HP is causing outrage after releasing software updates that stop some of its printers from printing if third-party ink cartridges are detected. As Ars Technica reports, HP's decision to do this was ...

HP should immediately restore customers' ability to use third-party ink cartridges, according to digital rights group the Electronic Frontier Foundation. As many HP OfficeJet printer owners discovered ...

HP customers are showing frustration online as the vendor continues to use firmware updates to discourage or, as users report, outright block the use of non-HP-brand ink cartridges in HP printers. HP ...

Expiring messages on instant messaging services is one thing. But an undisclosed "expiring" dates on printers using unofficial ink cartridges? Not that usual. And yet, that is practically what HP is ...

WTF?! It's been seven years since HP first became embroiled in controversy for pushing out a firmware update to its printers that disabled third-party ink cartridges. Since then, it has faced lawsuits ...

Last Thursday, HP CEO Enrique Lores addressed the company’s controversial practice of bricking printers when users load them with third-party ink. Speaking to CNBC Television, he said, “We have seen ...

For inkjet printers that maintain their profit structure by keeping the price of genuine ink high, users often express dissatisfaction with the high price of the ink. Some of the inkjet printers sold ...

123inkt, a Dutch reseller of printer ink cartridges, has accused HP of intentionally sabotaging non-HP ink cartridges via a failure date, pre-programmed in the firmware of some HP laser ink printers.

Few things are more frustrating than sitting down to print an important document only to be met with a big, bold error message. If you’ve ever seen your HP printer ...