Snail mail may largely be a thing of the past, but the value of a handwritten letter shouldn’t be underestimated. In most cases, an email or text is the preferred mode of communication. After all, ...

Our Philly lead reporter Roberto Torres Luzardo sent over this email from developer Ryan Epp, creator of a web tool that makes it easier to send snail mail to your congress people. “Hey Roberto Just ...

Every day, officials at the MBTA are bombarded by online complaints about the state of the transit agency. Whenever a train lumbers through a slow zone, a bus shows up late, or some other calamity ...